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Appearance

  • Business suit and tie are appropriate in all major cities.
  • Women should wear a suit or dress with jacket in major cities.
  • Rural areas and areas with extremely warm summers have more informal wardrobe requirements.
  • Women may wear a business dress, or skirt and blouse, in rural areas.
  • Men may wear a business without wearing a jacket and/or tie in rural areas.
  • The formality of a meeting, even in rural areas, may dictate a sports jacket and tie for men.
  • Casual clothing is appropriate when not attending a work related meeting/dinner.
  • Clothing, whether formal or casual, should be clean and neat in appearance.
  • Men may generally wear jeans or khaki pants with a shirt for casual attire.
  • Women may wear comfortably fitting slacks with a casual shirt. Wearing jeans or shorts, even in a casual setting, may be inappropriate for the city.

Behaviour

  • Business conversation may take place during meals. However, many times you will find more social conversation taking place during the actual meal.
  • Business meetings may be arranged as breakfast meetings, luncheon meetings, or dinner meetings depending on time schedules and necessity.
  • Gift giving is discouraged or limited by many US companies. A gracious written note is always appropriate and acceptable.
  • If you do give a gift, it should not appear to be a bribe.
    An invitation for a meal or a modest gift is usually acceptable.
  • If you are someplace with a line or queue, go to the end and wait your turn.
    Do not use or chew on a toothpick in public.
  • Many public places and private homes do not allow smoking. In some areas laws have been passed to prevent smoking in public places.

Communications

  • Offer a firm handshake, lasting 3-5 seconds, upon greeting and leaving. Maintain good eye contact during your handshake.
  • Good eye contact during business and social conversations shows interest, sincerity and confidence.
  • Good friends may briefly embrace, although the larger the city, usually the more formal the behavior.
  • Introductions include one's title if appropriate, or Mr., Ms, Mrs. and the full name.
  • Business cards are generally exchanged during introductions. However, they may be exchanged when one party is leaving.
  • A smile is a sign of friendliness, and in rural areas you may be greeted with a "hello" rather than a handshake.
  • Ask permission to smoke before lighting a cigarette or cigar. Due to health concerns, you may or may not be given permission.